Tips For Smooth Sailing Through Pre-sale on 12/2

west stage

Forecastle returns to the Waterfront on July 17-19th, 2019! To celebrate, take advantage of exclusive pre-sale pricing, beginning 12/2 at 10:00AM EST! This is your chance to snag tickets at the lowest possible price. Navigate through the 2020 pre-sale like a Captain on the high seas with these tips…

WHEN: Pre-sale sets sail Monday, December 2 at 10:00AM EST.

WHERE: Tickets will be on sale through forecastlefest.com/tickets which will then take you to forecastlefest.frontgatetickets.com to complete your purchase.

CREATE AN ACCOUNT: To purchase a pass, you’ll have to create a Front Gate Tickets account. This is the account you’ll log into to review your order, change your shipping address, etc. To save some time and to get ahead of the game, create your account now at forecastlefest.frontgatetickets.com. Click “Sign In” at the top of the page.

PURCHASE PROCESS: Once you add a General Admission, Yacht Club, or VIP weekend passes to your cart, Front Gate gives you 15 minutes to complete your purchase. To prevent yourself from running out of time, look at the ticket options and create an account ahead of time.

LAYAWAY PLAN: Spread out your payments on GA, Yacht Club and VIP ticket purchases using our layaway plans. Use this for a single GA Weekend ticket and pay as low as $30 down at check out. You’ll choose this option when checking out under “Select Payment Method”.

WHAT HAPPENS AFTER I PUT DOWN MY FIRST PAYMENT? After your first payment is made, the follow-up payments will be drawn automatically from the same payment method on the specified due dates.

CAN I CHANGE MY PAYMENT METHOD, SHIPPING ADDRESS, OR PAY IT OFF EARLY? Yes, you can! When you buy a ticket you are required to create an online account with Front Gate Tickets (our official ticket provider). Simply go back to the ticketing page (where you added tickets to the cart) and click “sign in” at the top. From there you can manage your orders, change credit cards or shipping addresses on file, or pay it off early.

NEED HELP? If you have any trouble with your order, reach out to Front Gate Tickets Support and include your order number, name, and email if applicable. Email order-support@frontgatetickets.com or call 888-512-SHOW.

WHERE CAN I SHARE MY PRAISE? In addition to sharing your experience on social media, be sure to take the customer survey on your order confirmation page. We would love to hear your feedback so we may improve the process in the future.

This article was posted on November 20, 2019