Tips For Smooth Sailing Through On Sale on 2/12

west stage

Forecastle returns to the Waterfront on July 17-19th! Navigate through the 2020 on-sale like a Captain on the high seas with these tips…

WHEN: Your 2020 lineup arrives Wednesday, February 12th at 10am EST with 3-day tickets on sale at 12pm EST (same day)!

WHERE: Tickets will be on sale through which will then take you to to complete your purchase.

CREATE AN ACCOUNT: To purchase a pass, you’ll have to create a Front Gate Tickets account. This is the account you’ll log into to review your order, change your shipping address, etc. To save some time and to get ahead of the game, create your account now at Click “Sign In” at the top of the page.

PURCHASE PROCESS: Once you add a General Admission, Yacht Club, or VIP 3-day tickets to your cart, Front Gate gives you 15 minutes to complete your purchase. To prevent yourself from running out of time, look at the ticket options and create an account ahead of time.

LAYAWAY PLAN: Spread out your payments on GA, Yacht Club and VIP ticket purchases using our layaway plans. Use this for a single GA Weekend ticket and pay as low as $20 down at check out. You’ll choose this option when checking out under “Select Payment Method”. Learn more here.

WHAT HAPPENS AFTER I PUT DOWN MY FIRST PAYMENT? After your first payment is made, the follow-up payments will be drawn automatically from the same payment method on the specified due dates.

CAN I CHANGE MY PAYMENT METHOD, SHIPPING ADDRESS, OR PAY IT OFF EARLY? Yes, you can! When you buy a ticket you are required to create an online account with Front Gate Tickets (our official ticket provider). Simply go back to the ticketing page (where you added tickets to the cart) and click “sign in” at the top. From there you can manage your orders, change credit cards or shipping addresses on file, or pay it off early.

NEED HELP? If you have any trouble with your order, reach out to Front Gate Tickets Support and include your order number, name, and email if applicable. Email or call 888-512-SHOW.

BECOME AN AMBASSADOR: Earn free tickets, pit viewing, and more by becoming a Forecastle Ambassador and encouraging your friends to get tickets. Learn more and sign up here.

WHERE CAN I SHARE MY PRAISE? In addition to sharing your experience on social media, be sure to take the customer survey on your order confirmation page. We would love to hear your feedback so we may improve the process in the future.

This article was posted on November 20, 2019