Information

Festival Dates and Hours

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Forecastle takes place July 17-19, 2020 at Waterfront Park in Louisville, KY.

Tickets

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Available Ticket Types

To see what tickets are available, visit the tickets page.

The Buying Process

From our tickets page, the “buy now” links will take you to our ticketing site hosted by Front Gate Tickets. Front Gate handles all things associated directly with your purchase order including customer service for things like payment, order changes, wristband shipments, etc.

  • CREATE AN ACCOUNT: When you add a ticket to your cart, you will be prompted to create or sign into a Front Gate Tickets account. This is required and is the account you will need to log in to if you ever want to review or update your order. It’s a good idea to create a Front Gate Tickets account ahead of time if you are buying at a busy time and want to be able to move quickly.
  • TIME LIMIT: Once you add a ticket to your cart, you will have a limited time to finish checkout. So be sure you know what you want before going in. This is done to make sure that everyone has a fair chance at the limited ticket volume and nobody can hold onto them indefinitely without purchasing them.
  • LAYAWAY PLANS: Near the end of the checkout process you will have the option of splitting your order into multiple payments. This can be done to any order and will split your ENTIRE order cost based on a percentage.

Contact Front Gate Tickets

If you need to contact our ticket service provider, Front Gate Tickets, call their friendly support team at 888-512-SHOW Monday – Saturday, 9 a.m. to 9 p.m. CST.

Official Wristband Policy

  • Wristbands will be mailed in advance of the festival.
  • All sales are FINAL – no refunds and no exchanges.
  • Only wristbands purchased through Front Gate Tickets are valid. If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
  • Wristbands MUST be worn securely on wrist and cannot be slipped on and off.
  • Tickets must be scanned upon exit at the gate in order to re-enter that same day.
  • Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE and NON-REPLACEABLE.
  • Do NOT remove between days, stretch or tamper with your wristband in any way or you will not be allowed entry.
  • Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.
  • If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.
  • All ticket holders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.
  • The festival takes place rain or shine.
  • THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.

Buying for Third Party Sellers

Only wristbands purchased through our official ticket website are guaranteed to be authentic, with properly coded and activated RFID technology. If you want 100% confidence in your ticket purchase, you should only purchase your tickets through the link on our tickets page, frontgatetickets.com or through a friend’s link in our OFFICIAL ambassador program powered by Verve. In the event of a festival cancellation, your tickets may only be refunded when purchased through our official site. Tickets from other websites or resellers cannot be verified by the festival. WE DO NOT WANT YOU TO GET SCAMMED!

PLEASE BE AWARE: We are not responsible for any counterfeit tickets, wristbands or car passes. In addition, any wristbands reported lost or stolen will have their RFID chip deactivated and will not be valid. For your own protection, please do not purchase wristbands from any source other than railbirdfest.com. Fake or deactivated wristbands may look like the real thing but they will be identified by our scanning system at the front gates. Those in possession of fake wristbands – or ones reported lost or stolen – will not be admitted to the festival and the wristband(s) will be confiscated.

Removing a wristband automatically voids it (unless by accident or for safety reasons, in which case you need to get a replacement wristband from a customer service booth at the festival – this will require you to prove your purchase information). Festival Security will check every wristband to assure it has not been removed or passed between multiple people.


Children at the Festival

Children 10 years-old and younger will be admitted free of charge with a ticket-holding adult. Limit 2 children per ticketed adult.

Mobile App

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The Official Festival App is discontinued. In the meantime, all of our websites are very mobile friendly. We'll send a message to everyone on our E-List and post to our social media channels when a new Mobile App is released.